MIST GREY WINDOWPANE CHECK SHIRT

- Free shipping on all products for COD and prepaid orders.

- Once the domestic order is placed, it takes 1 To 2 business days to dispatch after placing the order. Then 4 to 5 business days for it to get delivered.

- So, the estimated time would be 10 to 15 working days. You will receive the tracking details once your order has been shipped.

- These timelines may be affected due to current situations.

1. Return Policy
• Return requests must be raised within 7 days of receiving the product.
• The product must be unused, unworn, unwashed, and in its original condition.
• All original tags, labels, packaging, and accessories must be intact.
• Products that show signs of use, washing, alteration, damage, stains, perfume/deodorant marks, or missing tags may not be accepted.
• Once a return request is received, Root&Stitch will arrange a return pickup where courier service is available.
• A return courier charge of ₹200/- will be deducted from the refund amount.
• If return pickup is not available in the customer's area, the customer may be requested to courier the product to the Root&Stitch return address. In such cases, the applicable return shipping terms will be communicated separately.

2. Quality Check

All returned products are subject to a quality check after reaching Root&Stitch.
The return will be approved only if the product meets the return conditions mentioned above. If the product fails the quality check, the return/refund may be rejected and the product may be sent back to the customer.

3. Refund Policy

• Refunds will be initiated only after the returned product is received and successfully passes the quality check.
• The applicable ₹200/- return courier charge will be deducted from the refundable amount.
• Refunds will generally be processed to the customer's original payment method, UPI, or bank account, as applicable.
• Once the refund is initiated, the time taken for the amount to reflect may depend on the bank/payment provider.
• Shipping or other charges paid at the time of the original order may be non-refundable, where applicable.

4. Exchange Policy

• Exchange requests must be raised within 7 days of receiving the product.
• The product must be unused, unworn, unwashed, and have all original tags and packaging intact.
• Exchange is subject to size/product availability.
• Applicable exchange shipping charges will be communicated to the customer before processing the exchange.
• If the requested size or product is unavailable, the customer may choose an alternative available option or request a refund, subject to this policy.
5. Non-Returnable Conditions
Returns may not be accepted for products that:
• Have been worn, washed, altered, or damaged.
• Have missing or removed tags/labels.
• Have stains, marks, odors, or signs of use.
• Are returned after the eligible return period.
• Are damaged due to improper handling after delivery.

6. How to Request a Return

To request a return or exchange, please contact Root&Stitch Customer Support with your Order Number and reason for the return/exchange.
Our team will verify the request and guide you through the next steps.
Root&Stitch reserves the right to reject a return or refund if the product does not meet the conditions stated in this policy.
Thank you for shopping with Root&Stitch.